Kolaybet charges no platform fees on withdrawals — that's straightforward. However, if bKash, Nagad, or Rocket applies its own transaction fee, that's governed by the mobile banking service's own policy, not Kolaybet's.
About withdrawal limits:
— Minimum withdrawal: ৳500
— Standard account daily maximum: ৳50,000
— VIP members enjoy significantly higher daily limits — ranging from ৳1,00,000 upward depending on tier.
— A withdrawal request is typically processed within 5–30 minutes; it may take longer if KYC verification is not yet complete.
One important thing to note: withdrawing winnings from a bonus requires meeting the wagering requirements. Until those conditions are met, the bonus balance cannot be withdrawn — however, your original deposit balance can be withdrawn at any time. Full terms and conditions Terms & Conditions on this page.
About withdrawal limits:
— Minimum withdrawal: ৳500
— Standard account daily maximum: ৳50,000
— VIP members enjoy significantly higher daily limits — ranging from ৳1,00,000 upward depending on tier.
— A withdrawal request is typically processed within 5–30 minutes; it may take longer if KYC verification is not yet complete.
One important thing to note: withdrawing winnings from a bonus requires meeting the wagering requirements. Until those conditions are met, the bonus balance cannot be withdrawn — however, your original deposit balance can be withdrawn at any time. Full terms and conditions Terms & Conditions on this page.
Kolaybet's VIP program has five tiers in total. Points are earned on every bet, and your tier is determined by the points you accumulate:
1. Bronze — Starts as soon as you register. 3% monthly cashback, birthday bonus.
2. Silver — From 5,000 points. 5% cashback, priority fast withdrawals, weekly reload bonus.
3. Gold — From 20,000 points. 8% cashback, higher withdrawal limits, access to exclusive tournaments.
4. Platinum — From 50,000 points. 12% cashback, a dedicated account manager, and custom bonus offers.
5. Diamond — Invitation-only, the highest tier. 15%+ cashback, unlimited withdrawal limits, a personal account manager, and exclusive gifts.
Points never expire and can be converted directly into bonuses or free spins. You can check your current tier and progress in the VIP section.
1. Bronze — Starts as soon as you register. 3% monthly cashback, birthday bonus.
2. Silver — From 5,000 points. 5% cashback, priority fast withdrawals, weekly reload bonus.
3. Gold — From 20,000 points. 8% cashback, higher withdrawal limits, access to exclusive tournaments.
4. Platinum — From 50,000 points. 12% cashback, a dedicated account manager, and custom bonus offers.
5. Diamond — Invitation-only, the highest tier. 15%+ cashback, unlimited withdrawal limits, a personal account manager, and exclusive gifts.
Points never expire and can be converted directly into bonuses or free spins. You can check your current tier and progress in the VIP section.
Yes, Kolaybet supports multiple languages. Switching languages is straightforward:
Without logging in: There's usually a language icon or globe icon in the top-right corner of the page — click it to bring up the language list.
After logging in:
1. Go to Your Account Profile
2. Open the "Settings" or "Preferences" section
3. Under "Language" select your preferred language
4. Save to apply the changes
Currently supported languages include Bengali, English, and several others. The Bengali interface for players in Bangladesh is fully translated — game descriptions, support, and all notices are available in Bengali. Note that your browser's language settings can sometimes affect the site's display language, so it's more reliable to change the language directly from the site's own settings.
Without logging in: There's usually a language icon or globe icon in the top-right corner of the page — click it to bring up the language list.
After logging in:
1. Go to Your Account Profile
2. Open the "Settings" or "Preferences" section
3. Under "Language" select your preferred language
4. Save to apply the changes
Currently supported languages include Bengali, English, and several others. The Bengali interface for players in Bangladesh is fully translated — game descriptions, support, and all notices are available in Bengali. Note that your browser's language settings can sometimes affect the site's display language, so it's more reliable to change the language directly from the site's own settings.
Kolaybet offers an extensive collection of slot games, which can generally be broken down into several categories:
Classic Slots (3-reel): A classic, no-frills format. Fewer paylines, simple rules — ideal for beginners.
Video Slots (5-reel and above): Currently the most popular category. Theme-based games featuring free spins, bonus rounds, and multipliers. Titles from Pragmatic Play, NetEnt, and PG Soft all fall under this category.
Megaways Slots: Thousands of ways to win on every spin. High volatility — bigger win potential, but wins come less frequently.
Jackpot Slots: Progressive Jackpot — the prize pool grows with every bet placed by players across the platform, and a single win can pay out a massive amount.
Tip for new players: Start with classic or video slots. Try Demo or Free Play mode first — it lets you get a feel for the game without risking real money. The higher the RTP (Return to Player), the better your chances of returns over time — aim for games with 96%+ RTP.
Classic Slots (3-reel): A classic, no-frills format. Fewer paylines, simple rules — ideal for beginners.
Video Slots (5-reel and above): Currently the most popular category. Theme-based games featuring free spins, bonus rounds, and multipliers. Titles from Pragmatic Play, NetEnt, and PG Soft all fall under this category.
Megaways Slots: Thousands of ways to win on every spin. High volatility — bigger win potential, but wins come less frequently.
Jackpot Slots: Progressive Jackpot — the prize pool grows with every bet placed by players across the platform, and a single win can pay out a massive amount.
Tip for new players: Start with classic or video slots. Try Demo or Free Play mode first — it lets you get a feel for the game without risking real money. The higher the RTP (Return to Player), the better your chances of returns over time — aim for games with 96%+ RTP.
KYC (Know Your Customer) is an identity verification process — it's a mandatory requirement, but you only need to complete it once. It must be done before making large withdrawals.
What you'll need:
1. National ID (NID) — Clear photos of both sides. Blurry or cut-off images will not be accepted.
2. Selfie — A photo of you clearly holding your NID with your face visible.
3. Proof of address (In some cases) — A utility bill or bank statement issued within the last 3 months.
Process:
— Log in and go to the "Verification" section in your profile
— Upload photos as instructed
— Verification is typically completed within 24–48 hours
— A confirmation email will be sent once verification is complete
What you'll need:
1. National ID (NID) — Clear photos of both sides. Blurry or cut-off images will not be accepted.
2. Selfie — A photo of you clearly holding your NID with your face visible.
3. Proof of address (In some cases) — A utility bill or bank statement issued within the last 3 months.
Process:
— Log in and go to the "Verification" section in your profile
— Upload photos as instructed
— Verification is typically completed within 24–48 hours
— A confirmation email will be sent once verification is complete
Tip
Complete your KYC right after registering — so there are no delays when you need to withdraw.
If you're experiencing issues with the site or app on mobile, try the following steps in order:
Step 1 — Clear Your Cache:
Go to your browser settings and select "Clear Cache" and "Clear Cookies." This often resolves loading issues.
Step 2 — Try a Different Browser:
If Chrome isn't working, try Firefox or Samsung Browser. Some older browsers don't handle modern sites well.
Step three — check your internet connection:
If you're having trouble on mobile data, try switching to Wi-Fi — or the other way around. Live games may not load properly on a weak connection.
Step 4 — Restart Your Device:
Restarting your phone often clears background issues.
Step five — notify support:
If none of the above works, message support@kolaybet.asia with your device, browser, and a description of the issue — you'll get a quick resolution.
Step 1 — Clear Your Cache:
Go to your browser settings and select "Clear Cache" and "Clear Cookies." This often resolves loading issues.
Step 2 — Try a Different Browser:
If Chrome isn't working, try Firefox or Samsung Browser. Some older browsers don't handle modern sites well.
Step three — check your internet connection:
If you're having trouble on mobile data, try switching to Wi-Fi — or the other way around. Live games may not load properly on a weak connection.
Step 4 — Restart Your Device:
Restarting your phone often clears background issues.
Step five — notify support:
If none of the above works, message support@kolaybet.asia with your device, browser, and a description of the issue — you'll get a quick resolution.
Kolaybet supports all of Bangladesh's most popular mobile banking methods. Here's what you need to know:
bKash — The most widely used option. Supports both deposits and withdrawals directly. Processing typically takes 1–5 minutes.
Nagad — A postal service offering. Fast deposits and reliable withdrawals.
Rocket (Dutch-Bangla) — Dutch-Bangla Bank's mobile service. Processing may take a little longer, but it's secure.
Bank Transfer — In some cases, direct bank transfer is also accepted, particularly for larger transactions. Contact support to arrange this.
Crypto (selected method) — Check with support for availability.
General rules for all methods:
— Minimum deposit ৳200
— Kolaybet charges no fees on deposits
— Always use the designated reference number when making a payment, otherwise your wallet top-up may be delayed
— The name used for deposits and withdrawals must match the name on your account
bKash — The most widely used option. Supports both deposits and withdrawals directly. Processing typically takes 1–5 minutes.
Nagad — A postal service offering. Fast deposits and reliable withdrawals.
Rocket (Dutch-Bangla) — Dutch-Bangla Bank's mobile service. Processing may take a little longer, but it's secure.
Bank Transfer — In some cases, direct bank transfer is also accepted, particularly for larger transactions. Contact support to arrange this.
Crypto (selected method) — Check with support for availability.
General rules for all methods:
— Minimum deposit ৳200
— Kolaybet charges no fees on deposits
— Always use the designated reference number when making a payment, otherwise your wallet top-up may be delayed
— The name used for deposits and withdrawals must match the name on your account