Kolaybet believes your personal data belongs to you. Find out exactly what information we collect, how we use it, and how we keep it safe â all explained in plain English.
Six key aspects of how Kolaybet handles your personal data.
Your name, email address, phone number, date of birth, and payment details are collected at registration. Gaming activity and device information are also recorded.
Used for account management, KYC verification, service improvement, and sending relevant offers. Your data is never sold to third parties.
Your data is kept fully secure through bank-grade 256-bit SSL encryption, firewall protection, and regular security audits.
Shared on a limited basis with trusted partners solely for service operations. Data may be shared with authorities where required by law.
Kolaybet uses cookies essential to the website's operation. Analytics cookies help improve the service based on user preferences.
You can request to view, correct, or delete your personal data at any time. Contact our support team and you will receive a response within 48 hours.
This Privacy Policy applies to Kolaybet (https://kolaybet.asia) and all of its services. By opening an account, using the site, or accessing any of our services, you are deemed to have accepted the data processing practices described in this policy.
Kolaybet takes the privacy of its users very seriously. This policy has been developed in line with international data protection standards. Our aim is to ensure you have a clear understanding of what information is collected and why.
We never sell your data. We collect only what is necessary to operate our services, and everything we hold is stored with the highest level of security.
Kolaybet collects two types of information â what you provide directly, and what is gathered automatically as you use our services.
We do not collect â and have no need to collect â sensitive personal information such as religious identity, political views, or health data.
Kolaybet uses the data we collect for the following purposes:
You can opt out of marketing emails or SMS messages at any time. Use the account settings or the unsubscribe link in any of our emails. Please note that essential service-related messages cannot be turned off.
Kolaybet uses industry-leading technology to keep your information secure:
Use a strong password and keep two-factor authentication enabled on your account. If you notice any suspicious activity, contact support immediately.
Kolaybet uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function correctly.
Kolaybet retains your data only for as long as necessary:
Once the retention period expires, data is securely deleted or anonymized. Due to legal obligations, certain data may not be erasable before a specified period has passed.
You have a number of rights over your own data, all of which Kolaybet respects:
You can request a copy of the personal data Kolaybet holds about you. This is typically provided within 30 days.
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your profile settings.
You may request the deletion of your data under certain circumstances. Please note that some data may need to be retained due to legal obligations.
You can request that your data be used only for specific purposes â for example, opting out of marketing messages.
You can request a copy of your data in a structured, machine-readable format.
You may object to the processing of your data for specific purposes. Every such request is taken seriously and given due consideration.
To exercise any of these rights, email us at support@kolaybet.asia. We aim to respond within 48 hours and typically complete requests within 30 days.
Kolaybet strictly provides its services to users aged 18 and above. We do not knowingly collect any data from minors.
Date of birth is verified at registration, and age is confirmed through identity documents during the KYC process. If we become aware that data has been collected from a minor, the account will be suspended immediately and all associated data will be deleted.
If your child has accidentally registered on Kolaybet, please contact us immediately at support@kolaybet.asia. We will act promptly to resolve the situation.
Game providers are integrated into the Kolaybet platform. These providers (such as Evolution Gaming and Pragmatic Play) operate under their own privacy policies.
Kolaybet is not responsible for how these third parties collect or use data. However, we only work with internationally recognized and trusted partners.
Payment service providers bKash, Nagad, and Rocket each have their own privacy policies. Any information submitted through their platforms during a transaction is governed by those platforms' respective policies.
Kolaybet reserves the right to update this Privacy Policy. For any significant changes, registered users will be notified by email at least 30 days in advance, and a clear notice will be displayed on the site.
For minor updates, the "Last Updated" date at the top of the page will be changed. We recommend checking this page periodically.
To stay informed about changes to the Privacy Policy, make sure your registered email address is active and that our emails are not going to your spam folder.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Our privacy team is able to respond in Bengali and typically replies within 48 hours on business days.
Most people skip the privacy policy when signing up for something online. But if you take a moment to think about it, that policy is exactly what tells you what's actually happening with your personal information. This is especially important on online gaming platforms, where financial transactions and identity documents are involved â understanding the privacy policy matters even more in that context.
Kolaybet has written this policy in plain, straightforward language because we believe transparency is the foundation of trust. You have the right to know what data is being collected, why, and where it goes. Kolaybet remains firmly committed to that promise.
When it comes to data collection, Kolaybet follows a minimal, need-only approach. We collect what's required for registration â nothing more. Name, email, phone number, and date of birth are needed for account management. National ID details are required for KYC verification, which is a mandatory requirement under international anti-money laundering laws â not just a Kolaybet policy, but a standard applied by every legitimate financial platform worldwide.
When it comes to security, Kolaybet uses bank-grade technology. Our 256-bit SSL encryption means every piece of data travelling between your browser and our servers is fully encrypted â no one can intercept it in transit. Stored data is encrypted in the same way. Regular independent security audits are conducted to identify and address any potential vulnerabilities in our systems.
Many people assume that online platforms sell their data to advertisers. That does not happen at Kolaybet â and it is worth being clear about that. Our business model is built on gaming services, not data sales. Any information shared with third parties is solely for the purpose of operating our services, and is governed by strict contractual agreements.
Cookies are a topic many users have questions about. Kolaybet uses three main types â essential cookies that keep the site running, analytics cookies that help us understand how the site is used, and preference cookies that remember your settings. Analytics data is collected anonymously â we track how many times a page is viewed, not who viewed it.
Know your rights when it comes to your personal data. You can request a copy of the information Kolaybet holds about you at any time, ask for any inaccuracies to be corrected, and in certain circumstances request that your data be deleted. To make any of these requests, simply email support@kolaybet.asia â we're happy to assist in Bengali.
Privacy and responsible gaming go hand in hand. Kolaybet analyzes gaming activity data so that any player showing signs of difficulty can receive timely support. This is a positive use of data â working for you, not against you.
In short, Kolaybet's privacy policy is built on one simple principle â your data is yours, and we only use it to provide our services. If you have any questions, we're always here to help.
What users most commonly ask about.
Kolaybet is committed to protecting your privacy. Register today and enjoy online gaming with the highest standard of security.